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Posted By Immanuel Navin | Jun 30, 2020 - Resources

How To Attract and Retain Your Consumers Through Online Reputation Management!

Online reputation management (ORM) means taking control of the online conversation to find the right materials when they look you up on the Web.

Why is online reputation management critical?

Most of the things happen online these days. Everyone is on a social platform, your competitors have a website, and your prospects are scouring forums for product reviews. With all this happening around us, it is impossible to free from the clutches of the internet. The same applies to any business that is the latest entrant in the race.

According to reports, at least 75% go online to check for reviews from other buyers or consumers before making decisions. If you have a fantastic product or service and have a lot of bad reviews circulated by your competitors, your business will have to fall prey to it. Other stats claim that 80% of new customers lost due to a possibly mismanaged online reputation.

Therefore, there is a dire need to take control of what your customers see online. Besides, there is equally a responsibility to control and manage comments posted by dissatisfied customers or competitors – do it for your business to flourish. Or else you might lose a lot of new customers out the door before they even reach it.

Managing your online reputation – how do you go about doing it?

Believe it or not, a lot of information, effort, and expertise goes into successfully plotting and executing an excellent online reputation management strategy. Some of the common traits that might get involved in maintaining is going to depend on your organization size and how much presence it has online.

At RoundClicks, we assist businesses of all sizes with Online Reputation Management by monitoring and delivering the correct answers to enhance the overall customer experience and to increase revenue, ROI, and profits.

Are you ready to boost your online reputation and grow your business?

The key to success in any business is retaining old customers and gaining a lot of new customers!

Our experts help you win more loyal customers by monitoring and maintaining your online reputation. Whatever the platform – Google, Bing, or Maps, we ensure your information is up-to-date and protected to drive brand advocacy and sales. We help you to:

• Manage Reviews and Improve Ratings

• Optimize Business Listings

• Deliver Relevant Business Content

• Generate More Leads & Sales

• Promote Your Brand Online

RoundClicks Online Reputation Management – Optimizing Customer Experience In Every Curve!

Score High On The SERP Results

Never become a victim of unfair Google results to ruin your reputation. We empower your website to connect to a broader set of local audiences by building impressive online visibility. And also, our efforts minimize the number of people who will find your negatives.

Positive Reviews Management

Positive reputation management is now crucial to personal and professional accomplishment. Our online reputation management strengthens your brand’s positive image by instantly replying to questions, vile rants, complaints, and negative feedback.

Online Reputation Monitoring

We keep a close track of your online reputation through our effective reputation monitoring and management team. Our experts populate your search results with relevant information and the actual content that tells your story and contextualizes your results in the reputation monitoring process.

Talk To Your New And Repeat Customers Online

Interacting regularly with prospects and current consumers create a deeper bonding and improve your online presence. We build loyal consumers and an excellent online reputation for you – Our mission is to protect your business against future damages!

Maintaining an Online Reputation

Sometimes, you have to deal with malicious and harmful content that can damage both businesses and individuals’ reputations. To generate good reviews from loyal and trusted sources, we send out emails asking for user reviews. The best reviews are populated to help you top the rankings month after month.

Conclusion

To find out what we can offer to manage your local or enterprise business’s online reputation – We encourage you to talk to one of our executives today!